Welcome to NeuroPrime !!!
Your privacy is important to us. This Privacy Policy explains how NeuroPrime collects, uses, stores, and protects your information when you use our website, mobile application, products, and services (collectively, the "Services").
By using NeuroPrime, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
1.1 Information You Provide
We may collect information that you voluntarily provide, including:
Name
Email address
Phone number
Account credentials
Profile information
Payment and billing information
Communications and support requests
Feedback, survey responses, and user-generated content
1.2 Information Collected Automatically
When you use our Services, we may automatically collect:
IP address
Device information
Operating system and browser type
App version
Usage statistics
Log files
Cookies and similar tracking technologies
Referral URLs
Session information
1.3 AI and User Content
If NeuroPrime provides AI-powered features, we may collect and process:
Text prompts
Uploaded files
Generated outputs
Interaction history
Feature usage data
This information may be used to provide, improve, and secure our Services.
2. How We Use Your Information
We may use your information to:
Provide and maintain the Services
Create and manage user accounts
Process transactions and subscriptions
Improve product functionality and user experience
Respond to inquiries and support requests
Personalize content and recommendations
Monitor security and prevent fraud
Comply with legal obligations
Conduct analytics and performance monitoring
Where permitted by law, we may use aggregated and anonymized data for research, development, and business purposes.
3. Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA), United Kingdom, or similar jurisdictions, we process personal data based on:
Your consent
Performance of a contract
Compliance with legal obligations
Legitimate business interests
Protection of vital interests
4. Cookies and Tracking Technologies
NeuroPrime may use cookies, pixels, analytics tools, and similar technologies to:
Remember user preferences
Authenticate users
Measure usage and performance
Improve functionality
Deliver relevant content
You can control cookies through your browser settings. Disabling cookies may affect certain features of the Services.
5. Sharing of Information
We do not sell your personal information.
We may share information with:
Service Providers
Third-party vendors that assist with:
Hosting
Analytics
Payment processing
Customer support
Security monitoring
Email delivery
Legal Requirements
We may disclose information when required to:
Comply with applicable laws
Respond to legal requests
Protect rights and safety
Investigate fraud or security incidents
Business Transfers
If NeuroPrime undergoes a merger, acquisition, financing, or sale of assets, your information may be transferred as part of that transaction.
6. Data Retention
We retain personal information only for as long as necessary to:
Provide Services
Fulfill contractual obligations
Resolve disputes
Enforce agreements
Meet legal and regulatory requirements
When information is no longer needed, we will securely delete or anonymize it where feasible.
7. Data Security
We implement reasonable technical, administrative, and organizational safeguards designed to protect personal information, including:
Encryption in transit
Access controls
Secure infrastructure
Monitoring and security reviews
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
8. International Data Transfers
Your information may be processed and stored in countries other than your country of residence. Where required by law, appropriate safeguards will be implemented to protect personal information during international transfers.
9. Your Privacy Rights
Depending on your jurisdiction, you may have the right to:
Access your personal information
Correct inaccurate information
Delete your personal information
Restrict processing
Object to processing
Withdraw consent
Request data portability
Lodge a complaint with a supervisory authority
To exercise these rights, contact us using the information provided below.
10. Children's Privacy
NeuroPrime is not directed to children under the age of 13 (or the minimum age required by applicable law).
We do not knowingly collect personal information from children. If you believe a child has provided personal information, please contact us so we can take appropriate action.
11. Third-Party Services
Our Services may contain links to third-party websites, applications, or services. We are not responsible for the privacy practices or content of third parties. We encourage users to review their privacy policies.
12. AI Features and Automated Processing
If NeuroPrime offers AI-powered functionality:
AI-generated outputs may be inaccurate, incomplete, or unsuitable for specific purposes.
Users are responsible for reviewing AI-generated content before relying on it.
We may use interaction data to improve service quality, security, and system performance where permitted by applicable law.
Sensitive personal information should not be submitted unless explicitly required for a specific feature.
13. California Privacy Rights
If you are a California resident, you may have rights under applicable California privacy laws, including the right to:
Know what personal information is collected
Request deletion of personal information
Correct inaccurate personal information
Access collected information
Limit certain uses of sensitive personal information where applicable
NeuroPrime does not sell personal information.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes become effective when posted on this page.
We encourage users to periodically review this Privacy Policy for updates.
15. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact:
NeuroPrime